How to reset the password of a user?

How to reset the password of a user?



  1. Open the sidebar, click on User Management and choose Users.
  2. Click the purple Filter button in the upper left corner of the screen to narrow your search. Choose the Roles and Status using the dropdown menus. You can also filter users in terms of the group types you have set in Settings, by checking the checkboxes in the respective dropdown menus. Click Apply Filter to view the results.
  3. Alternatively, if you know it, enter the name or email ID of the user in the search bar in the upper right corner of the screen. The search results are shown below.
  4. For the required user, click on Edit, under Action. The Edit User form opens.
  5. Under Information, click on Reset Password.
  6. Type the new password under Password or generate a random password by clicking Generate password, highlighted in blue.
  7. By default, the Force user(s) to change the password on login option is disabled. To enable this option, check the Force user(s) to change the password on login checkbox.
  8. By default, the Notify the new password to the user(s) option is disabled. To enable this option, check the Notify the new password to the user(s) checkbox.
  9. Click Submit to save the changes.

 



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